Take the time to make an informed decision

We use cookies to make your visit to our website as user-friendly and as personal as possible. These cookies enable us to analyse the website, improve user-friendliness, and offer you the most relevant information. Controlling your online privacy is important, which is why we ask that you take the time to make an informed decision. Please read how we deal with privacy and cookies.

General terms and conditions online tickets

The online tickets for Royal Burgers' Zoo are sold by Ticketcounter BV. Here are Ticketcounter BV's general terms and conditions.

  • Ticketcounter functions in this transaction as a service provider for the organisation or event location respectively, for which you purchase an e-ticket or tickets. The General Terms and Conditions of the organisation or event location concerned subsequently apply (you can request these from the organisation/event location), to which you agree upon effecting this transaction. Ticketcounter excludes responsibility and liability in any shape or form.
  • The consumer is aware that e-tickets cannot be returned or exchanged. In addition, e-tickets cannot be paid out in cash, nor can the validity of the e-tickets be extended or adjusted. The consumer is aware that e-tickets become invalid once the date of validity has expired.
  • The e-tickets may not be folded or damaged in any other way. This is at the risk of the consumer. One may be refused admission if an e-ticket is damaged and the consumer will not in any case be entitled to restitution or replacement.
  • An e-ticket only provides admission to the location once; it is useless to make copies or to print the e-ticket more than once.
  • Additional promotions and/or discounts do not apply to this ticket.